How can we help you?
Everything you need to know about setting up and scaling your travel agency with Nexplore. Browse our guides or contact our 24/7 support team.
Getting Started
Setting up your first itinerary
A step-by-step guide to creating professional proposals in minutes.
Onboarding your team
Learn how to add team members and set up permissions.
Data Migration
How to import your existing client and supplier data into Nexplore.
Security & Privacy
Data Ownership Policies
How we guarantee your business data remains exclusively yours.
Security Best Practices
Protecting your account with MFA and secure access controls.
Frequently asked questions
Your questions answered.
- Why is the first payment EGP 60,000?
- The first payment covers your first 3 months at EGP 20,000/month — paid upfront. Every pound is applied as usage credits, so nothing is lost. After the initial period, you continue on a simple monthly basis. There are zero setup fees.
- Who owns my data?
- You do — 100%. Your client lists, supplier rates, and internal margins are yours exclusively. Nexplore staff cannot access your specific data without your explicit permission. This is written into your Service Agreement as a formal NDA.
- Can Nexplore handle EGP volatility?
- Yes. Nexplore is built with multi-currency handling and dynamic pricing specifically designed for the realities of the Egyptian market. EGP fluctuations are accounted for in real time so your quoted margins remain accurate.
- What does 24/7 support actually mean?
- A real technical support team is available around the clock, every day of the year. Whether it is a peak season weekend or a public holiday, you will never be left without support when you need it most.
- How long does onboarding take?
- Most agencies are fully operational within 2 weeks. Our team handles data migration from your existing systems and runs training sessions with your staff so your team hits the ground running from day one.