Privacy Policy

At Nexplore, we understand that in the Egyptian travel industry, your data is your capital. This Privacy Policy describes how Nexplore Technologies ("we", "us", or "our") collects, uses, and protects the information of the agencies ("you", "your", or "Agencies") that use our platform.

Nexplore is built on the core principle of total data ownership. Your client lists, supplier rates, internal margins, and booking history are your exclusive property. We do not sell, share, or monetize your business data.

Our system is architected to ensure Nexplore staff cannot access your specific business data (such as sensitive pricing or client details) without your explicit permission for support purposes. All data is siloed and encrypted.

We collect information necessary to provide and improve our services:

• Agency profile information (legal name, tax ID, headquarters).
• User account information for your staff (emails, roles).
• Usage data to monitor system performance and improve features.

We use strong encryption for data at rest and in transit, on audited cloud infrastructure in the EU. We're building toward data residency options that fit Egyptian DMCs as we grow.

Nexplore's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements. Nexplore reads the mail of the mailbox an agency connects, under the labels it picks, only to show that agency its own messages and help it reply. Nobody at Nexplore reads it except at the agency's request, for security, or as the law requires, and it is never used to train AI models.

You have the right to export your data at any time. Should you choose to leave Nexplore, we provide full data deletion guarantees as outlined in our trust center.

For questions regarding this policy, contact our Data Protection Officer at privacy@nexplore.tech.